FREQUENTLY ASKED QUESTIONS
How long will it take to receive my order?
Orders are typically processed within 2–3 business days. Shipping times vary by location, but most domestic orders arrive within 5–7 business days.
Do you offer international shipping?
Yes! We ship worldwide. International delivery times and fees vary depending on your location.
What is your return policy?
We accept returns within 14 days of delivery for store credit only. Items must be unworn, unwashed, and in original condition with tags attached.
What is “Upcycle Instead of Return”?
Instead of returning an item, you can choose to send it back to be reworked into something new. In return, you’ll receive a 10% discount on your next order. It’s our way of keeping fashion out of landfills and giving garments a second life.
How are your clothes made?
Every piece is crafted with care using ethically sourced materials and low-impact production methods. We partner with artisans and small workshops to ensure fair labor practices.
What does “zero-waste” mean to you?
It means designing with intention, minimizing excess, and creating systems like our upcycling program that keep clothing in circulation and out of landfills.
How do I use a promo code?
Enter your promo code at checkout. If you’re using an upcycling discount, it will be automatically applied to your next order.
Do you offer gift cards?
Yes! Digital gift cards are available in various amounts and make the perfect present for anyone who loves sustainable style.